An operating system for a reliable charging network.
UpGrid helps operators automate maintenance, turn CPMS signals into field action, and coordinate every intervention through sign-off. Improve network uptime without multiplying tools or headcount.
Built for how CPOs actually work.
Centralize every asset in one complete operational record.
Track every charger by site, model, installation date, warranty, and maintenance history. Import your network in minutes and keep a reliable operational record for every unit.
Automate your recurring preventive maintenance.
Set rules by site, charger, or hardware model: annual inspection, biannual maintenance, or warranty monitoring. UpGrid creates the project, attaches the right workflow, notifies your team, and prepares dispatch to the right partner.
Turn CPMS incidents into field actions.
Connect your CPMS to analyse repeated faults, restart attempts, error codes, and hardware context. When field work becomes necessary, UpGrid recommends the next action, creates the project, and prepares the work order for your preferred partner or the wider network.
- ●GroundFailure raised 3× in past 7 days
- ●CPMS sent 5 reboots in 48h · still Faulted
- ●Vendor code E-0473 · "PEN conductor fault"
- ●Connectivity: online · last heartbeat 12s
Send every intervention to the right partner.
Assign work directly to your regular partners or find a qualified installer through the UpGrid network. Add the best contractors to your network and send them future work orders in a few clicks.
One shared workflow for every project.
Use a ready-made template or build your own workflows. Each step is clearly defined, assigned to the operator or the installer, and updated in real time. Everyone tracks the same project in the same place, with no email or phone follow-ups.
Every intervention comes with the right toolkit.
The UpGrid knowledge base grows with the chargers and equipment across your network. For each project, the platform gathers the relevant manuals, procedures, site access details, and technical instructions, then shares them with the field team before arrival.
From field data to intervention, in one system.
Every rollout starts with an onboarding workshop to understand your organisation, sites, partners, and maintenance rules. Our team then guides you through each step.
Import your fleet
Add your sites, chargers, hardware models, installation dates, warranties, and maintenance history into one centralized operational record.
Configure your rules
Define your maintenance automations by site, charger, or hardware model, then connect your CPMS to turn field signals into tracked actions.
Approve and dispatch
When maintenance is due or an incident requires field work, UpGrid creates the project, notifies your team, and prepares dispatch to the right contractor.
Track execution
The installer follows the workflow, adds proof, completes the documents, and lets you validate the intervention with full traceability.
Import your fleet
Add your sites, chargers, hardware models, installation dates, warranties, and maintenance history into one centralized operational record.
Configure your rules
Define your maintenance automations by site, charger, or hardware model, then connect your CPMS to turn field signals into tracked actions.
Approve and dispatch
When maintenance is due or an incident requires field work, UpGrid creates the project, notifies your team, and prepares dispatch to the right contractor.
Track execution
The installer follows the workflow, adds proof, completes the documents, and lets you validate the intervention with full traceability.
More reliable operations, simpler to run.
Cut your operational costs
Avoid unnecessary trips, duplicate interventions, and time lost searching for information. UpGrid helps your team choose the right action, at the right time, with the right contractor.
Stay ahead of your fleet's maintenance
Preventive maintenance no longer depends on a spreadsheet or a manual reminder. Your rules trigger the right projects at the right time, by site, charger, or hardware model.
Coordinate your partners from a single space
Regular partners, the UpGrid network, work orders, documents, workflows, and approvals stay centralised. Your team keeps visibility without adding tools or follow-ups.
Keep full traceability
Every trigger, decision, work order, field proof, and approval is recorded in the project. You know what was done, why, by whom, and with what result.